FAQs

C l o t h i n g   I n f o 

 Please allow 1-3 business days for processing & packing of your order.

*Note: High volume order times such as sales or new releases can take up to 5 days to process. We thank you for your patience. 


I n t e r n a t I o n a l   S h i p p i n g 
We offer tracked shipping options worldwide! Shipping cost is calculated at check out.

I n s u r a n c e 
If you choose Route shipping insurance at checkout your package will be protected from loss, theft, or damage. However, if you choose to opt from the insurance we are not responsible for the lost or stolen package. 

R e t u r n  P o l i c y 
We offer a 14 day policy. If 14 days have gone by since the delivery of your purchase, we aren’t able offer you a refund or exchange.
To be eligible for a return, your item must be unworn and in the same condition that you received it - with original packaging and tags.

Refunds upon approval. Please email Oatsandbuttercup@gmail.com

Once your return is received and inspected, we will send you a notification email that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


S a l e   I t e m s 
Sale item purchases are final sale. Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged. 

Need to cancel an order?
You can do so at any time before receiving a shipping notification. Please check your email for this notification.

W h o l e s a l e 

- Wholesale is available! Jan 2022 Email us at Oatsandbuttercup@gmail.com